Privacy Policy

Our Privacy Policy

This Privacy Policy outlines how TransAtlas Moving Company (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of users visiting our website https://www.transatlas.ca/. We are committed to protecting your privacy and ensuring transparency in our practices.

1. Information We Collect

We collect personal information directly from users for the purpose of providing moving services and improving user experience.

Personal Information We May Collect Includes:

  • Name

  • Contact information (such as email address, phone number)

  • Address for service fulfillment

  • Payment information (processed via third-party payment processor)

  • Any information voluntarily submitted through forms or email communications

2. How We Use Collected Information

We use the information collected for the following purposes:

  • To provide moving services requested by the user

  • To communicate with users about services, inquiries, and support

  • To process payments securely via third-party providers

  • To enhance and optimize the performance of the website

  • To comply with legal and regulatory obligations

3. Sharing of Information

We do not sell, rent, or otherwise share personal data with third parties for marketing or data processing purposes. However, we may share your data in the following limited situations:

Third-Party Payment Processors:

  • We use secure third-party services to process payments

  • These providers are authorized to use your personal information only as necessary to provide these services to us

4. Data Security

We take appropriate technical and organizational security measures to safeguard personal information, including:

  • Secure website protocols (HTTPS)

  • Encrypted data transmission

  • Internal access controls and authentication procedures

  • Regular system updates and security audits

5. Children’s Privacy

While our website is accessible to users of all ages, it is not directed toward children under the age of 13. We do not knowingly collect or store personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at info@transatlas.ca.

6. User Rights and Data Control

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you

  • Rectification: Request corrections to any inaccurate or incomplete data

  • Erasure: Request deletion of your personal data

  • Objection: Object to the processing of your data for specific purposes

  • Restriction: Request limitations on how we process your data

  • Portability: Request your data in a portable format (where applicable)

To exercise any of these rights, contact us at info@transatlas.ca.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the services requested

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Once no longer required, your data is securely deleted or anonymized.

8. Location and Jurisdiction

This website is operated from the United States. By using our website, you consent to the transfer and processing of your data in accordance with U.S. privacy laws.

9. Changes to This Privacy Policy

We reserve the right to update or modify this policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Bulent Suzan
Email: info@transatlas.ca
Website: https://www.transatlas.ca/